Our Value

What We Offer

We understand the stress of dealing with a medical situation. Our team is here to deliver answers, access and support—and most importantly, peace of mind knowing we have your back.

Our free mobile app provides a simple and convenient way for employees and their family members to manage every aspect of their healthcare experience.

Member Tools

Shop for FSA-
approved products

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Shop for HSA-
approved products

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Access your Flex
Member Portal

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Health insurance can be complex, which is why our customer service team is on call to support the healthcare journey—from understanding benefits to finding providers or managing medial claims.

Quality isn’t sacrificed to reduce cost—our nurse care managers, our provider networks and our affiliated clinical partners are industry leading.

From advocating for members to get the care they need, to supporting them through the claims process, our member experience team is there every step of the way.

Our dedicated support team is available to address any issues that arise for our members—so they can focus on their care and treatment.

Employees and their covered family members can access their benefit information from a desktop, tablet, and mobile app—whenever they choose.

From world-class customer care for members and employers to sales support for brokers, we pride ourselves in making each interaction a meaningful and positive experience.

Support

In Sickness and In Health

We’re right beside our members throughout their healthcare journey—in sickness and in health.

We believe health benefits should meet real health needs, from knowing you’ll be taken care of when you need it most to accessing wellness solutions to keep you healthy.

Case Study

Symbiotic Care Supports Members and Employers

When high-cost treatment is required, both members and employers can benefit from using Point C’s vendor relationships.

How We Help Our Members

Find a Provider Within Your Plan

Our care team can help you find a medical provider who participates in your health plan.

Help Scheduling an Appointment

We can help you get an appointment with the right doctor for your healthcare situation.

Learn More About Your Medications

We’re here to help answer any questions you have about your medications.

Connect With a
Benefits Expert

Connect with one of our trusted healthcare advisors who can answer your benefit questions.